This upgrade makes your chatbot sharper and your workflow smoother.

Here’s what’s new 👇

🎨 Message Templates UX Overhaul

• Clearer and more user-friendly error messages.

• Safer template deletion with confirmation verification.

• Easily edit pending templates from a dedicated page.

• Cleaner and more modern notification alerts.

🤖 AI Improvements

• AI responses are now more accurate and consistent.

• Custom variables in messages are handled more reliably.

📁 File Browser Enhancements

• Smarter file uploads with plan-based limits and expanded format support including SVG, 3GP, M4A, CSV, and RTF.

Bug Fixes

• Improved accuracy for device count display and message window calculations.

This upgrade is designed to make your chatbot more intelligent and your operations more seamless.

Here’s what’s new 👇

🧠 Smarter AI Responses

• AI response now gives more natural and accurate replies.

• Actions like sending messages, updating data, and automations run more smoothly.

• Images and documents are understood more intelligently.

📊 Upgrade Google Sheets Integration

• Connect to your spreadsheet in seconds with Google Picker.

• Login and permissions are now more secure with a smoother flow.

👥 Contact & Label Improvements

• Phone numbers are recognized correctly across different formats.

• Organization-wide labels make team management easier.

• New PhoneInput makes country code selection faster.

📱 Device Limit Enforcement

• Easily see when your device limit is reached, with usage indicators like “3/3 devices" and helpful tooltips.

🧩 AI Memory

• AI suggests memory fields based on your training data, keeping conversations consistent with improved memory handling.

🔐 Team Permissions

• Assign detailed roles to each team member for better control and team management.

• Control access to chatbots, files, templates, and more.

We’ve upgraded the core experience to make your chatbot smarter and your team management smoother.

Here’s what’s new 👇

🧠 Smarter AI Responses

• Your chatbot now can understands images and voice messages intelligently.

• AI responses are more accurate with built-in hallucination detection.

👥 Better Team Permissions

• You can control exactly who manages files, templates, chatbots, and more.

• New permissions for managing templates and files make team access safer and simpler.

💬 Inbox & Chat Upgrades

• Add messages straight to your knowledge base from the inbox.

• Assign agents to conversations in just a few clicks.

• Manage labels quickly with a clean new modal interface.

✏️ Content Editor Upgrades

• Add knowledge base references directly into chatbot rules using the new selector.

• File placeholders now show better previews and support readonly mode.