v0.67.0: Easier Website Buttons & Team Handover That Works 🔗
TLDR: Website links now start with https:// for you, so you only type the rest. Blasts with a website button that changes per customer now send properly. When your chatbot passes a chat to your team, it now really stops and tells your team.
Here's what's new 👇
🔗 Easier Website Links & Buttons
The problem: Website links were easy to type wrong. A missing or double https:// could break your button.
- https:// is now already there. You only type the rest of the link.
- This works for template website buttons, your device's business website, and page links in AI Knowledge.
- If you paste a full link, we save it once. No double https://.
- Website buttons now have two choices: Fixed (same link for everyone) or Dynamic (the end of the link changes for each customer, like an order number).
- Your old templates still work. You do not need to change anything.
- On a phone, the template page buttons now fit nicely on screen.
📊 Campaign Report
The problem: When some blast messages failed, the reason was hard to find.
- Error breakdown is now near the top, right under Sending progress.
🛠Bug Fixes
- Blasts with Dynamic buttons work again. These blasts were rejected by Meta because the end of the link was empty. Now the blast setup asks you to fill it in before you can save.
- Team handover works. Sometimes the chatbot knew a human should take over, but kept replying and did not tell your team. Now it stops and tells your team. You may get more handover alerts than before.
- No more double messages. Sometimes a customer got the same message twice. This will not happen now.
- Unsupported messages now show. Some message types used to show as an empty space in the chat. Now you see "Unsupported message", and the chatbot does not reply to it.
- No more wrong phone numbers. Some devices showed a phone number that was not real. Now it shows empty.
- Better security. We made security stronger so your data stays private to your business.