Feature Ideas
Submit IdeaWhatsApp Web notifications
Get notified about new WhatsApp Web chats and when a device disconnects.
#52Shazrin Saliman0
Notification inbox page
One page with all your notifications, with history, filters and clear all.
#51Shazrin Saliman0
Custom fallback replies
Set your own reply for when the AI cannot answer, instead of an AI-written one.
#50Shazrin Saliman0
Read image-based PDFs
AI Knowledge can read PDFs made of scanned pages or images, not only text.
#49Shazrin Saliman0
Forward messages
Select messages in a chat and forward them to another number.
#48nur a0
Search inside conversations
Search through the messages in your Inbox to find any conversation fast.
#47nur a0
Webchat
Add a chat widget to your website and reply to those chats from the same Inbox.
#46nur a0
Automation builder
Build your own automations on a visual canvas, with a log of every run.
#45nur a0
Drip campaign
Send a sequence of blast messages with a waiting time between each one. The sequence stops when the customer replies.
#44nur a0
Choose your AI reply model
Pick the AI model that writes your customer replies from an approved list, to balance cost and quality.
#43nur a0
Browser notifications (enhanced)
Alerts show who wrote and what they said. Choose which alerts you get, and send human takeover alerts to the teammates you pick.
#42nur a0
Plans page redesign
One plans page, with a clear review of what changes and what you pay before you switch plan, plus a simpler add-ons page.
#41nur a0
Start a new chat in one step
Start a chat with any contact in one quick step, instead of a 4-step pop-up.
#40nur a0
Integrate inbox with social media
Manage messages from Facebook, Telegram, Instagram, and TikTok in one Inbox.
#21nur a0
Mobile apps
#19nur a1